FAQ
Does Sydney Smile Care offer orthodontics?
Yes. We have in-house orthodontists that offer conventional band and brackets or clear aligners. Our clear aligner partners include Spark and Invisalign.
Can Sydney Smile Care fix my smile?
Yes! Our dentists and oral health therapists have years of experience in working with an abundance of patients. They are professionally trained and are consistently updating their skills and knowledge on the forefront of dental research to best accommodate your ideal smile 🙂 and treatment plan.
When should I schedule a consultation?
If you are interested in our products and services or have concerns about your oral health, please contact us as soon as possible via the online appointment inquiry tab or give us a call at your nearest practice. The phone numbers can be found at the top of our website at the “call us now” button.
Is there parking near our practices?
Yes, there is. Have a look at the tab labelled “Our practices”. Burwood has 2 hours free parking at Burwood Westfield. Cabramatta has 2 hours free parking available on Arthur St Parking. Campbelltown has Macarthur Square Shopping Centre car park.
What should I bring when coming into the practice?
- Health fund card (physical or digital)
- Payment method (card or cash)
- Face mask (optional)
- Your smile ☺
Do I need to wear a mask when entering the practice?
We recommend you wear a mask inside our practice as it helps reduce the spread of germs and bacteria to our staff and other patients around you.
Am I able to choose my preferred dentist/oral health therapist?
You can book an appointment with the dentist/oral health therapist of choice. However, it is subject to availability and their working days.
Am I able to choose my preferred appointment time?
You can book an appointment at your preferred time. However, this is subject to availability from early stage booking and cancellations.
What is the best way to contact us for more information about treatment planning?
We have an inquiry form for any questions you would like to ask about. Our turnaround time will be 1 – 2 days. Otherwise, for a faster response, please call us at your nearest practice.
Are our practices open all week?
Have a look at our opening times
What happens if I miss my appointment?
A courtesy reminder will be sent 2 weeks prior to your appointment by email and 2 days before your appointment by SMS. We do appreciate that if you are unable to attend, that you give us a 24-hour notice on your cancellation. In the unlikely event you do miss your appointment, please call us as soon as possible to reschedule.
Am I allowed to reschedule my appointment?
Yes, you may if you call us and reschedule 24 hours before your appointment.